How can we help?
We usually reply within 1–2 business days.
Not getting notifications?
Most missed alerts come from phone power-saving settings. Try these:
- In RemindFlux, open Settings → Notification & Battery Setup and follow each step.
- Make sure notifications are allowed for RemindFlux in your phone's Settings → Apps → RemindFlux → Notifications.
- Set battery usage for RemindFlux to Unrestricted (Settings → Apps → RemindFlux → Battery).
- Check that Do Not Disturb or a sleep/focus mode isn't silencing alerts.
- On Samsung phones, remove RemindFlux from Sleeping apps / Deep sleeping apps (Settings → Battery → Background usage limits).
Subscriptions
RemindFlux Pro is billed through Google Play.
- Manage or cancel: Google Play → Profile → Payments & subscriptions → Subscriptions → RemindFlux. Pro stays active until the end of the paid period.
- Restore Pro on a new phone: sign in to Google Play with the same account, open the Pro screen in RemindFlux and tap Restore purchases.
- Refunds follow Google Play's refund policy.
When you email us, please include your phone model, Android version, and what you were doing when the issue happened. It helps us fix things faster.